Payment methods

How you pay depends on where you are. Under our Terms of Service (Articles 16 and 16-2), there are two kinds of payment.

  • Payments in Korea: For users in Korea, payments are made in Korean won (KRW), and Murfy is the seller. Payments are processed through the payment service provider Murfy designates.
  • Payments outside Korea: For users outside Korea, or users who pay with an overseas payment method, payments can be made in US dollars (USD) through Paddle. Paddle is the Merchant of Record.

Payments in Korea (KRW)

Registering or updating a payment method

To register or update your payment method, follow these steps:

  1. In the Murfy dashboard, click on your profile picture at the top right corner.
  2. Select Subscription.
  3. In the subscription menu, click Manage subscription.
  4. Under Payment management, click Add payment method (or Change payment method if you already have one).
  5. Enter your card details through Toss Payments.
  6. Once your card information is submitted, your payment method will be updated accordingly.

Deleting a payment method

  1. In the Murfy dashboard, click your profile picture at the top right corner.
  2. Select Subscription.
  3. In the subscription menu, click Manage subscription.
  4. Under Payment management, open the More menu on your card and click Remove.
  5. In the Remove Payment Method dialog, click Remove.

The dialog says: "If you remove the payment method, automatic payments will no longer be processed. If you have an active paid plan, it will be automatically downgraded after the expiration date. You can add a payment method again at any time after removing it. Are you sure you want to remove the payment method?"

After you remove it, the message "The payment method has been removed." appears. To register a card again, click Add payment method.

Accepted payment methods

For payments in Korea, Murfy supports domestic (Korean) credit cards only. Unfortunately, international credit cards are not accepted for these payments. All payments are processed securely via Toss Payments.

When paying by credit card, the subscription fee is charged in advance for the selected billing period (monthly or yearly).

Payments outside Korea (USD, Paddle)

Registering or updating a payment method

  1. In the Murfy dashboard, click your profile picture at the top right corner.
  2. Select Subscription.
  3. In the subscription menu, click Manage subscription.
  4. Under Payment management, click Add payment method (or Change payment method if you already have one).
  5. Enter your payment details in the secure Paddle checkout window.
  6. Your payment method is updated without any charge.

For payments outside Korea, you can't delete a payment method in Murfy. To use a different card, click Change payment method.

Accepted payment methods

Outside Korea, Murfy payments are processed by Paddle, our Merchant of Record. You can pay with major credit and debit cards, as well as PayPal and Apple Pay. Available methods may vary by country and device.

  • Prices are shown and billed in US dollars (USD).
  • The Order summary on the payment screen shows the amount split into Subtotal and VAT (10%). VAT is included in the displayed price.
  • The final amount on your statement may differ slightly depending on your card issuer's exchange rate and fees.

When you subscribe, the fee for the selected billing period (monthly or yearly) is charged in advance.

Upgrade payment screen

On the All Plans screen, click Upgrade to Pro on the Pro plan to open the Plan payment screen. To go back to the plans, click Go to plan at the top.

The screen has these parts:

  • Contact: Your account email is shown in the Email field. You can't edit it here.
  • Payment method: Credit card is selected.
  • Billing options: Choose Pro / monthly or Pro / yearly. Each option shows its price per month, and Pro / yearly has the Save up to 25% badge.
  • Order summary: Shows the amount for the selected billing option, split into Subtotal and VAT (10%). VAT is included in the amount. If plan information can't be loaded, it shows "We ran into an issue while loading plan information. If the problem continues, please contact our support team."
  • Agreement checkbox: Below the order summary, check the box to agree to Murfy’s Terms of service and Privacy policy. The Upgrade to Pro button is enabled only after you check it.

Paying for an upgrade

  1. Choose a billing option.
  2. Check the agreement checkbox.
  3. Click Upgrade to Pro.

What happens next depends on how you pay:

  • Payments in Korea: If you have a registered card, the payment is made with that card right away. If you don't, the card registration window opens. After you register a card, the payment is made with it.
  • Payments outside Korea: The Paddle checkout window opens. Enter your payment details there.

When the payment is complete, the message "Your plan has been upgraded." appears and you're taken to subscription management.

If the payment fails, a Payment failed dialog shows the reason. If no reason is given, it shows "The payment could not be completed due to a payment gateway error. Please try again later. If the issue continues, please contact our support team." If you close the card registration window without registering a card, no dialog appears.